A little clarity
Frequently asked.
The essentials, simply answered. If you can’t find what you’re looking for, we’re always happy to help.
Where does AUREVI ship?
AUREVI currently serves customers in the United States.
How long does delivery take?
Delivery times vary by product and fulfillment location. Each product will show its applicable delivery estimate as our catalog is finalized.
How can I track my order?
Once your order ships, tracking information will be provided by email. We are also developing a dedicated AUREVI order-tracking experience.
Can I change or cancel my order?
If you need to make a change, contact us as soon as possible with your order number. We’ll let you know what can still be adjusted before fulfillment.
What is your returns policy?
Our returns policy will apply according to the product and order circumstances. Please review the Returns Policy page before placing an order.
Simple answers. A calmer beauty experience.